When FM Logistic decides to accelerate its digitization strategy, the objective is clear: to ensure that teams use digital tools daily and are ready to take advantage of artificial intelligence with Gemini. It's no longer just about installing a solution, but transforming uses.
To achieve this, FM Logistic relies on GSkills, the support platform that combines educational content, guided tours, playful mechanisms and an AI assistant specialized in Google Workspace and Gemini.
FM Logistic in a few words
FM Logistic supports the development of sustainable omnichannel supply chains, true to its motto: "Supply Change." Founded in France in 1967, this family business is one of the leading logistics players in Europe, Asia and Latin America. It supports customers in the consumer goods, retail, beauty-cosmetics, industry and healthcare sectors. Its services include warehousing, omnichannel execution, co-packing, national and international transport, as well as control tower services.
In an environment where information circulates quickly and coordination between sites is essential, mastering collaborative tools and the uses of AI becomes a strategic issue, not just an IT subject.
The starting point: available tools, but uses to be structured
FM Logistic teams already have Google Workspace. However, a question quickly arises: how to ensure that all employees feel comfortable with these tools, progress in their practice and adopt new reflexes, including with Gemini?
The priorities are twofold:
- Install real digital autonomy: that everyone can find answers to their questions, progress at their own pace, all autonomously.
- Prepare the ground for AI: anchor solid foundations on Google Workspace so that the arrival of Gemini is part of a natural continuity.
Sandra Hanser, Head of Educational Engineering, sums up this shift:
"GSkills has enabled FM Logistic teams to quickly, easily and autonomously adopt Google Workspace. The tool has proven to be an undeniable support for transforming the deployment of a technical solution into a functional adoption of all Google Suite tools. An essential step to develop the use of artificial intelligence with Gemini in line with our digitization strategy."
Sandra Hanser, Head of Educational Engineering
A unique space to train, reassure and inspire
FM Logistic deploys a dedicated instance of GSkills which becomes the single point of entry for developing skills on Google Workspace and Gemini.
It includes:
- structured content on each application in the Google suite
- clear explanations of the possible uses of Gemini in daily work
- a library of concrete scenarios: how to better organize your files, collaborate on a document, save time on a report, prepare a presentation with the help of AI
- guided tours that offer a clear path, from beginner to advanced uses
- quizzes to really validate learning
- playful mechanisms (points, badges, progression) that transform learning into a motivating challenge
- a specialized AI assistant, available at any time to answer questions about Google Workspace and Gemini
Very quickly, a large number of employees connect, follow complete courses and regularly return to the platform to deepen certain subjects. GSkills does not remain a simple catalog of resources: it is an environment of continuous progression.
Visible results on the ground
By observing the use of GSkills, several strong trends emerge:
- many people are not content to “skim” the pages, they go to the end of the courses and validate the quizzes
- the scores obtained show a good understanding of the features presented
- badges and associated recognition encourage exploration of other modules
- teams know where to go when a question arises about a tool or the use of Gemini
In concrete terms, this means that FM Logistic teams:
- more easily master Google Workspace applications
- save time on repetitive tasks thanks to better practices
- identify earlier situations where Gemini can help them write, analyze or structure information
Adoption is no longer a one-off event, but a fundamental movement.
A clear, scalable platform adapted to FM Logistic
The new version of GSkills implemented at FM Logistic offers an experience designed for a wide variety of profiles, from the field to support services.
Sandra Hanser points out:
"We have a centralized, rich and scalable space that has the advantage of adapting to the needs of FM Logistic. The clarity of the format, as well as the accessibility of the content, make it easy to find the necessary information on the functionalities of each Google Workspace tool. It's a practical solution for our teams."
Sandra Hanser, Head of Educational Engineering
This centralized space provides several concrete benefits:
- a unique landmark to find instructions for use, good practice or a use case of Gemini
- content that can evolve as FM Logistic's priorities change
- the possibility of adding new courses as business needs or Google news arise
For readers who want to better understand the recent developments of the platform, a detailed article presents the new version of GSkills and its main changes. It is a natural complement to this adoption project.
Install solid uses to welcome AI
One of the major challenges of the project lies in the preparation for artificial intelligence. GSkills serves as a springboard for integrating Gemini in a reasoned manner, avoiding the “fashion effect” without a framework.
The content devoted to Gemini, associated with a list of concrete use cases, plays a decisive role:
- they show how AI can help in very pragmatic tasks, directly related to the reality on the ground
- they reassure teams on how to use these tools in a relevant and responsible manner
- they make you want to experiment, while remaining within a guided framework
AI is no longer perceived as a distant concept, but as a logical extension of mastering Google Workspace.
An adoption project that serves the overall strategy
What is at stake behind this project is not only the handling of an office suite, it is also:
- disseminate information and good practices faster
- free up time on low-value tasks to focus on the essentials
- create a favorable ground for more advanced uses of AI with Gemini
GSkills is part of this trajectory as a sustainable support partner, at the crossroads of pedagogy, data and artificial intelligence.
To find out more about FM Logistic and its commitments, you can visit their website: https://www.fmlogistic.fr/.
