When you think of Chantelle, you first imagine a Parisian design studio, a historic lingerie house (since 1876), a brand that expresses itself all over the world. Behind the collections and campaigns, however, there is a very concrete daily life for the teams: collaborating remotely, sharing documents, preparing launches, coordinating international projects.
Google Workspace has become the foundation of this work. With the arrival of Gemini, a new question arose: how to make AI a useful and controlled reflex, instead of a gadget reserved for the most curious. It is in this context that GSkills came to structure the upskilling of Chantelle employees.
A partnership that follows the evolution of uses
Chantelle is one of the pioneers who chose GSkills from the first version of the platform. At the time, the emphasis was mainly on the uses of Google Workspace: organizing your Drive well, using Gmail better, exploiting Meet and collaborative spaces.
Over time, needs evolve. Teams want to go further, integrate AI into their business reality, without losing track or multiplying tools. GSkills follows this movement with a second, redesigned version, more fluid and largely focused on Gemini and the content that accompanies it.
On the Chantelle side, the feeling is very clear:
"We are delighted to see how the GSkills platform continues to evolve with our needs. Beyond technical assistance, GSkills has become one of the pillars of our upskilling strategy."
Véronique LEON, ITSM & Digital Workspace Administrator
We are no longer just talking about “digital training”, but about a living device that adapts to the challenges of the moment.
Anchoring good reflexes on Google Workspace
Before placing Gemini at the heart of daily life, Chantelle wanted to secure an initial base of practices on Google Workspace. Teams must be able to move forward without asking themselves a thousand questions about the right way to share a document, organize a Drive, or prepare a meeting in Meet.
GSkills provides them with a ready-to-use library from Numericoach, with short video clips, step-by-step tutorials and concrete scenarios designed by our educational experts. Employees can thus draw on this content at the precise moment when a doubt appears, without having to search for a long time or interrupt their work.
On the user side, the feeling is very clear in Chantelle's testimony:
"GSkills is a valuable tool that helps our employees on a daily basis. As soon as a question arises about Google tools, they find an immediate answer."
Véronique LEON, ITSM & Digital Workspace Administrator
GSkills' learning paths structure this progression. Employees advance in small blocks, validate their knowledge with quizzes, and see their efforts recognized thanks to the badges they accumulate over time. This mix of ready-to-use content and gamification transforms upskilling on Google Workspace into a motivating experience, which fits naturally into the pace of work of the Chantelle teams.
Putting Gemini at the center, without creating a break
It is on Gemini that GSkills takes on a strategic dimension for Chantelle. The objective is not to tell everyone “use AI” and hope that uses will be put in place on their own. It is about transforming Gemini into a useful reflex in everyday tasks: preparing content, structuring a meeting, analyzing information, saving time on repetitive tasks.
GSkills offers content dedicated to Gemini: targeted tutorials, examples of concrete uses, video clips and good practices for using it responsibly. Employees discover AI in a reassuring framework, with clear explanations, scenarios and reminders of what it is relevant to do or not do.
Chantelle sums up this role very well in its message:
"This support is all the more crucial today with the integration of Gemini AI. The platform allows us to serenely support our users in taking control of artificial intelligence, by transforming these new uses into daily reflexes."
Véronique LEON, ITSM & Digital Workspace Administrator
Gemini does not appear as an additional layer that is added on top. It integrates into the existing practice of Google Workspace, with GSkills as the common thread: the user learns, tests, trains, then transposes into their business context.
A foundation for autonomy and the continuation of the transformation
With GSkills, Chantelle is not content with solving one-off problems. The platform becomes a foundation for increasing the autonomy of teams, on Google tools as on AI.
Employees gain confidence, managers have a framework for guiding their teams towards the right content, and IT or digital management can rely on a device already in place to go further in its projects.
The conclusion of their testimony speaks for itself:
"GSkills boosts the autonomy and skills of our teams. It is a key partner in our digital strategy and in supporting our employees on AI."
Véronique LEON, ITSM & Digital Workspace Administrator
By bringing together in the same environment the educational content, the knowledge base and the courses around Gemini, Chantelle is equipped with a concrete lever to bring its digital transformation to life in the long term.
And you, what could you put in place like Chantelle with GSkills and Gemini?
Chantelle's story shows that it is possible to make AI something concrete, useful and controlled, from what the teams already use every day: Google Workspace.
If you want to follow a similar approach, you can, too:
- rely on a clear knowledge base rather than a multitude of scattered documents
- offer courses that anchor the right Workspace reflexes
- frame the adoption of Gemini with educational content designed for your teams
GSkills is designed for that. If you would like to find out how to adapt this approach to your organization and build, like Chantelle, a continuous upskilling on Google Workspace and Gemini, contact Numericoach to discuss it and see what we can put in place at your company.
