When FM Logistic decides to accelerate its digitalization strategy, the objective is clear: to ensure that teams use digital tools on a daily basis and are ready to take advantage of artificial intelligence with Gemini. It is no longer just about installing a solution, but about transforming uses.
To achieve this, FM Logistic relies on GSkills, the support platform that combines educational content, guided paths, playful mechanisms and an AI assistant specializing in Google Workspace and Gemini.
FM Logistic in a few words
FM Logistic supports the development of sustainable omnichannel supply chains, true to its motto: "Supply Change". Founded in France in 1967, this family-owned company is one of the leading logistics players in Europe, Asia and Latin America. It supports customers in the consumer goods, retail, beauty-cosmetics, industry and healthcare sectors. Its services include warehousing, omnichannel execution, co-packing, national and international transport, as well as control tower services.
In an environment where information circulates quickly and where coordination between sites is essential, mastering collaborative tools and the uses of AI becomes a strategic issue, not just an IT subject.
The starting point: tools available, but uses to be structured
FM Logistic teams already have Google Workspace. However, a question quickly arises: how to ensure that all employees feel comfortable with these tools, progress in their practice and adopt new reflexes, including with Gemini?
The priorities are twofold:
- Install real digital autonomy: that everyone can find answers to their questions, progress at their own pace, all autonomously.
- Prepare the ground for AI: anchor solid foundations on Google Workspace so that the arrival of Gemini is part of a natural continuity.
Sandra Hanser, Head of Educational Engineering, sums up this shift:
"GSkills has enabled FM Logistic teams to quickly, easily and autonomously adopt Google Workspace. The tool has proved to be an undeniable support to transform the deployment of a technical solution to a functional adoption of all the tools of the Google Suite. An essential step to develop the use of artificial intelligence with Gemini in connection with our digitalization strategy."
Sandra Hanser, Responsable Ingénierie pédagogique
A unique space to train, reassure and inspire
FM Logistic deploys a dedicated instance of GSkills which becomes the single point of entry to improve skills on Google Workspace and Gemini.
It includes:
- structured content on each application of the Google suite
- clear explanations of the possible uses of Gemini in daily work
- a library of concrete scenarios: how to better organize your files, collaborate on a document, save time on a report, prepare a presentation with the help of AI
- guided tours that offer a clear path, from beginner level to advanced uses
- quizzes to really validate the achievements
- playful mechanisms (points, badges, progression) that transform learning into a motivating challenge
- a specialized AI assistant, available at any time to answer questions about Google Workspace and Gemini
Very quickly, a large number of employees connect, follow complete courses and regularly return to the platform to deepen certain subjects. GSkills does not remain a simple catalog of resources: it is an environment of continuous progression.
Visible results on the ground
By observing the use of GSkills, several strong trends emerge:
- many people are not content to "skim" the pages, they go to the end of the courses and validate the quizzes
- the scores obtained show a good understanding of the presented functionalities
- badges and associated recognition encourage exploration of other modules
- teams know where to go when a question arises about a tool or use of Gemini
Concretely, this means that the FM Logistic teams:
- more easily get to grips with Google Workspace applications
- save time on repetitive tasks thanks to best practices
- identify earlier situations where Gemini can help them write, analyze or structure information
Adoption is no longer a one-off event, but a fundamental trend.
A clear, scalable platform adapted to FM Logistic
The new version of GSkills implemented at FM Logistic offers an experience designed for a wide variety of profiles, from field to support services.
Sandra Hanser points out:
"We have a centralized, rich and scalable space that has the advantage of adapting to the needs of FM Logistic. The clarity of the format, as well as the accessibility of the content, make it easy to find the necessary information on the functionalities of each Google Workspace tool. It's a practical solution for our teams."
Sandra Hanser, Responsable Ingénierie pédagogique
This centralized space provides several concrete benefits:
- a single point of reference for finding a user manual, best practice or use case for Gemini
- content that can evolve as FM Logistic's priorities change
- the possibility of adding new paths as business needs or new Google features arise
For readers who want to better understand the platform's recent developments, a detailed article presents the new version of GSkills and its main changes. It's a natural complement to this adoption project.
Install solid practices to welcome AI
One of the project's major challenges lies in preparing for artificial intelligence. GSkills serves as a springboard for integrating Gemini in a reasoned manner, avoiding the "fashion effect" without a framework.
The content dedicated to Gemini, associated with a list of concrete use cases, plays a decisive role:
- they show how AI can help with very pragmatic tasks, in direct connection with the reality on the ground
- they reassure teams on how to use these tools in a relevant and responsible manner
- they encourage experimentation, while remaining within a guided framework
AI is no longer perceived as a distant concept, but as a logical extension of mastering Google Workspace.
An adoption project that serves the overall strategy
What's at stake behind this project isn't just getting to grips with an office suite, it's also:
- disseminating information and best practices more quickly
- freeing up time on low-value tasks to concentrate on the essentials
- creating a favorable environment for more advanced uses of AI with Gemini
GSkills is part of this trajectory as a sustainable support partner, at the crossroads of pedagogy, data and artificial intelligence.
To find out more about FM Logistic and its commitments, please visit their website: https://www.fmlogistic.fr/.
